Handelsbetingelser
(General terms and Conditions of Sale – For English, see further below)
Handelsbetingelser hos chr-ringsmose.dk.
Generelle oplysninger
Firmanavn: Contactus
Adresse: Ryesgade 62
2100 København Ø
CVR nr.: 36 23 46 95
Telefon: + 45 20 84 95 76
E-mail: mail@chr-ringsmose.dk
Betaling
Jeg modtager betaling kontant eller digitalt med kreditkort og Mobilepay.
Betalingen for individuel terapi, kropsterapi og erhvervscoaching kan gøres før eller ifm. den pågældende session. Gældende priser for terapi, kropsterapi og erhvervscoaching kan ses på: https://chr-ringsmose.dk/kontakt-og-priser/
Gruppeterapi betales jf. betingelser for den enkelte gruppe (normalt er hele beløb før opstart, eller ratevalg muligt).
Betaling for arrangementer trækkes på din konto ifm. bookning af arrangementet. Priser for arrangementer fremgår af opslag for hvert enkelt arrangement.
Alle beløb er i DKK. Danske kroner og inkl. evt. moms.
Fortrydelsesret
Aftalte sessioner for individuel terapi, kropsterapi og erhvervscoaching kan fortrydes indtil 48 timer før den aftalte tid. Herefter betales fuld pris for den aftalte session.
Gruppeforløb (ikke ”drop in” grupper) kan fortrydes indtil 7 dage før 1. gruppemøde og 100% tilbagebetales, herefter 75% tilbagebetaling. Ved fortrydelse efter 1. gruppemøde tilbagebetales 25% af den samlede pris for forløbet. Gruppeforløb kan ikke overdrages til en anden deltager af dig.
For gruppeforløb betales for deltagelse i det samlede forløb (gælder ikke “Drop-in” grupper). For både gruppeforløb og “Drop in” grupper gælder at evt. udeblivelse fra enkelte mødegange ikke refunderes.
”Drop in” grupper og arrangementer betales ved booking og tilbagebetales ikke. Fortrydes et køb kan du frit videresælge/benytte billet til arrangementet til en anden deltager.
Klippekort er gældende i ét år og kan fortrydes indtil benyttelse af 1. klip. Herefter kan køb ikke fortrydes (Du kan frit videresælge/benytte klippekort til en anden deltager). Klippekort er gældende specifikt for det hold de er købt til og kan ikke anvendes til andre arrangementer/hold. Der kan deltage én person pr. klip. Ved anvendelse af et klip, refunderes klippet ikke ved evt. udeblivelse fra det pågældende arrangement. Ubenyttede klip tilbagebetales ikke efter udløb af klippekortets gyldighedsperiode.
Tilbagebetaling
Fortryder du dit køb, får du beløbet, du har overført til mig, retur, jf. betingelser for fortrydelsesret ovenfor.
Privatlivspolitik / Behandling af personoplysninger
Personoplysninger behandles under overholdelse af den generelle databeskyttelsesforordning og lovgivning. Oplysninger om navn, adresse, e-mail, telefonnummer mv. anvendes udelukkende i forbindelse med bestillinger, kommunikation og andre specifikke formål.
Oplysningerne opbevares, så længe det er nødvendigt for det formål, hvortil de behandles.
Hvis du ønsker information om, hvilke data der behandles, få slettet eller rettet data, skal du kontakte mig jf. ovenstående oplysninger.
Klagemuligheder
En klage over en vare eller tjenesteydelse kan indgives via Klageportalen til Center for Klageløsning, Nævnenes Hus, Toldboden 2, 8800 Viborg.
Hvis du er forbruger med bopæl i et andet EU-land, kan du angive din klage i EU Kommissionens online klageplatform.
English, version:
General terms and Conditions of Sale
Terms and Conditions of Sale at chr-ringsmose.dk.
General information
Company name: Contactus
Address: Ryesgade 62
2100 Copenhagen Ø
CVR no.: 36 23 46 95
Phone: + 45 20 84 95 76
E-mail: mail@chr-ringsmose.dk
Payment
I accept payment in cash or digitally with credit card and Mobilepay.
Payment for individual therapy, body therapy and business coaching can be made before or during the session in question. Current prices for therapy, body therapy and business coaching can be seen at: https://chr-ringsmose.dk/kontakt-og-priser/
Group therapy is paid according to conditions for the individual group (normally the full amount before start-up, or a choice of payments divided in installments is possible).
Payment for events is debited from your account in relation to booking of the event. Prices for events are shown in the notice for each individual event.
All amounts are in DKK. Danish kroner and incl. VAT (if relevant).
Right of withdrawal
Agreed sessions for individual therapy, body therapy and business coaching can be canceled up to 48 hours before the agreed time. After this the full price for the session is charged.
Group courses (not “drop in” groups) can be canceled up to 7 days before the 1st group meeting and 100% refunded, hereafter 75% refund. In case of cancellation after the 1st group meeting, 25% of the total price for the course will be refunded. Group courses can not be passed on to another participant by you.
For group courses, payment is made for participation in the entire course (does not apply to “Drop-in” groups). For both group courses and “Drop in” groups, applies that non-attendance from individual meetings will not be refunded.
“Drop in” groups and events are paid for when booked and are not refunded. If a purchase is regretted, you are free to resell/use the event ticket for another participant.
Prepaid vouchers (Klippekort) are valid for one year and can be canceled until the 1st ticket is used. After this, the purchase cannot be undone (You are free to resell/use the prepaid voucher for another participant). Vouchers are valid specifically for the event/group they are purchased for and cannot be used for other events/groups. One person can participate per ticket/credit. When using a ticket, the ticket will not be refunded if absence from the event in question. Unused tickets on the voucher are not refunded after the voucher’s validity period has expired.
Refund
If you regret your purchase, you will get the amount you transferred to me back, cf. conditions for Right of withdrawal, above.
Privacy policy / Processing of personal data
Personal data is processed in compliance with the general data protection regulation and legislation. Information about name, address, e-mail, telephone number, etc. is used exclusively in connection with orders, communication and other specific purposes.
The information is stored as long as is necessary for the purpose for which it is processed.
If you want information about which data is processed, to have data deleted or corrected, you must contact me, cf. the above information.
Appeal options
A complaint about a product or service can be submitted via the Complaint Portal to the Center for Complaint Resolution (“Center for Klageløsning, Nævnenes Hus”), Nævnenes Hus, Toldboden 2, 8800 Viborg.
If you are a consumer residing in another EU country, you can register your complaint in the EU Commission’s online complaint platform.
Download ovenstående gældende handelsbetingelser / Download above General terms and Conditions of Sale: Handelsbetingelser – chr-ringsmose.dk – v1.1.pdf